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Aline Hayashida
Customer Engagement
Director



Annette Franz
Founder & CEO



Clare Muscutt
Founder & Director



Erika Bömer Cagliari
Diretora de Estratégia
e Inovação



Fabiano Salgado
Customer Experience Sr.
Manager



Francisco Zapata
Customer Experience
Head



Greg Melia
CEO



Guilherme Kolberg
Head de Customer
Experience



Ian Golding
Global Customer Experience
Specialist



Ieda Ribeiro
Customer Experience & Insights
Manager



João Alexandre Filho
Dealer Experience
& Profitability Manager



Juliana Grunwald
Head de Experiência
de Clientes



Kelly Rodrigues
CEO



Lucas Fonseca
Coordenador de Customer
Experience



Lucied Manduca Marques
Commercial and Business
Development Director



Luiz Sampaio
Superintendente de Planejamento
e Estratégia



Luís Gustavo Vitti
Chief People Officer



Mariana Abdalla De Marchi
Head de Customer Experience,
Innovation & Analytics



Michel Alcoforado
Anthropology of Consumption
& Director



Rafael Bonjorno
VP Consumer Care &
Ownership Experience Solutions



Rafael Martins
Diretor de Customer
Experience



Rodrigo Padilha
Director of Services and Customer Experience Latin America



Silas Grecco
Gerente Corporativo de
Experiência ao Hóspede



Simone Maehata
Gerente Regional de
Customer Experience



Stacy Sherman
Director, Customer Experience and Employee Engagement



Teo Ornelas
Diretor de Customer
Experience



Tomás Duarte
CEO



Wellington José
Diretor de Experiência
do Cliente



Fernando Dantas
Gerente Executivo de
Experiência Digital



Enrique Bravo Abuasale
Vice-presidente
LATAM



Mary Drumond
CMO


Bruno Stuchi
CEO




Leandro Coelho
Diretor de Satisfação
do Cliente



Eric Pinatti
Gerente do Programa
de Customer Experience



Guilherme Cerqueira
CEO



Tiago Serrano
Founder & CEO
