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Aline Hayashida
Customer Engagement
Director
Annette Franz
Founder & CEO
Clare Muscutt
Founder & Director
Erika Bömer Cagliari
Diretora de Estratégia
e Inovação
Fabiano Salgado
Customer Experience Sr.
Manager
Francisco Zapata
Customer Experience
Head
Greg Melia
CEO
Guilherme Kolberg
Head de Customer
Experience
Ian Golding
Global Customer Experience
Specialist
Ieda Ribeiro
Customer Experience & Insights
Manager
João Alexandre Filho
Dealer Experience
& Profitability Manager
Juliana Grunwald
Head de Experiência
de Clientes
Kelly Rodrigues
CEO
Lucas Fonseca
Coordenador de Customer
Experience
Lucied Manduca Marques
Commercial and Business
Development Director
Luiz Sampaio
Superintendente de Planejamento
e Estratégia
Luís Gustavo Vitti
Chief People Officer
Mariana Abdalla De Marchi
Head de Customer Experience,
Innovation & Analytics
Michel Alcoforado
Anthropology of Consumption
& Director
Rafael Bonjorno
VP Consumer Care &
Ownership Experience Solutions
Rafael Martins
Diretor de Customer
Experience
Rodrigo Padilha
Director of Services and Customer Experience Latin America
Silas Grecco
Gerente Corporativo de
Experiência ao Hóspede
Simone Maehata
Gerente Regional de
Customer Experience
Stacy Sherman
Director, Customer Experience and Employee Engagement
Teo Ornelas
Diretor de Customer
Experience
Tomás Duarte
CEO
Wellington José
Diretor de Experiência
do Cliente
Fernando Dantas
Gerente Executivo de
Experiência Digital
Enrique Bravo Abuasale
Vice-presidente
LATAM
Mary Drumond
CMO
Bruno Stuchi
CEO
Leandro Coelho
Diretor de Satisfação
do Cliente
Eric Pinatti
Gerente do Programa
de Customer Experience
Guilherme Cerqueira
CEO
Tiago Serrano
Founder & CEO
